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Privacy Policy

1. Introduction

Seafields Estates Ltd ("we," "our," "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and protect your information when you visit our website or engage with our services.

2. Information We Collect

  • Contact Information: Name, address, email address, phone number.
  • Property Details: Information about properties you are interested in or own.
  • Financial Information: Bank details, mortgage details, or other financial information required for transactions.
  • Communication Data: Information contained in any correspondence with us, including emails and phone calls.
  • Technical Data: IP address, browser type, and other details collected automatically when you interact with our website.

3. How We Use Your Data

  • Providing Services: To facilitate property transactions, including buying, selling, letting, and renting.
  • Communication: To send you relevant information regarding your property interests, updates, and marketing materials if you have opted in.
  • Legal Compliance: To comply with our legal obligations, such as anti-money laundering regulations.
  • Improving Our Services: To improve our website, services, and customer interactions.

4. Legal Basis for Processing

We process your personal data based on the following legal grounds:

  • Consent: Where you have given us explicit consent to process your data (e.g., for marketing purposes).
  • Contractual Necessity: Where processing your data is necessary for the performance of a contract (e.g., completing a property transaction).
  • Legal Obligation: Where we are required to process your data to comply with a legal obligation (e.g., financial reporting).
  • Legitimate Interests: Where processing is necessary for our legitimate interests, such as improving our services and conducting business activities.

5. Data Sharing

We may share your personal data with:

  • Service Providers: Third parties that provide services on our behalf (e.g., IT services, marketing).
  • Legal and Regulatory Authorities: To comply with legal requirements or to protect our rights.
  • Business Partners: With your consent, to offer services related to your property needs.

6. Data Security

We take appropriate security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. This includes using secure servers, encryption, and access controls.

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected or as required by law. Once your data is no longer needed, we will securely delete or anonymize it.

8. Your Rights

Under UK data protection law, you have the following rights:

  • Access: Request access to your personal data.
  • Correction: Request correction of inaccurate or incomplete data.
  • Deletion: Request deletion of your personal data (subject to certain conditions).
  • Objection: Object to processing based on legitimate interests.
  • Portability: Request transfer of your data to another service provider.
  • Withdrawal of Consent: Withdraw consent where we rely on it to process your data.

To exercise your rights, please contact us using the details provided below.

9. Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on our website, and where appropriate, notified to you by email.

10. Contact Us

If you have any questions about this privacy policy or your personal data, please contact us:

Seafields Estates Ltd

Seafields Estate, 18-19 Union Street, Ryde, Isle of Wight, PO33 2DU

info@seafieldsproperty.co.uk

01983 812266